Privacy Policy - Terms of Use and Terms

Please read these terms of use carefully before visiting the website . By accessing and continuing to browse our Website, you automatically agree to this Privacy Policy and Terms of Use, acknowledge that you have read, understand and agree, without limitation or modification, that you agree to the Terms and Conditions of which you are an integral part. the Privacy Policy (Regulation (EU) 2016/679 / General Regulation on Data Protection), with the relevant national legislation and the principles of law.

1. General terms of use and communication

1.1 Identity

Persephoni Karamitsou is the owner and representative of the website (hereinafter SENSE IT) based in Kozani, at 4 Pagouni Street, TIN. 148524950 / Public Financial Service (P.F.S) KOZANIS, legally registered in the General Commercial Register (G.C.RE) with number ___139995936000

1.2 Communication

The user / visitor can communicate with SENSE IT in the following ways:

- By phone by calling the number: 2461401626

- By sending an e-mail to the following address: [email protected]

- By postal letter or visit to our physical store, at the address: 4 Pagouni Street, Postcode 50100, Kozani, Greece.

- Online via social media Instagram and Facebook profiles @ senseit.koz

1.3 Acceptance of the terms of use.

Access to and use of the SENSE IT services implies the full and unconditional acceptance of all the terms contained in these Terms of Use. In addition, SENSE IT reserves the unilateral right to modify these terms of use and access to its services to make available and exchange information about the products it has and advertises and to communicate between users. This agreement to the terms of use as set forth herein applies to all users, including sellers, end users, marketers and content contributors. This website has been designed and created to allow access to the services offered in this section and are subject to applicable law, the principles of good faith and lawful use by the user. As far as it is possible to use this website on the wider internet, this should be done in accordance with the terms of the Netiquette Code of Conduct, and the use of practices that are contrary to this code is expressly prohibited. act to the detriment of SENSE IT and third parties. 

Each user / visitor uses this website at their own risk, and its content can in no way be construed as providing direct or indirect advice or prompting users / visitors to take any action.

1.4 General

This website and the services offered through it are for adults only. It is forbidden for minors to use or visit it, as well as to conclude transactions. SENSE IT bears absolutely no responsibility for any visit to this website and its use by minors, as it cannot verify the identity of incoming users / visitors.

SENSE IT makes every effort to ensure the accuracy, completeness, validity and clarity of the information and the overall content of this website. However, SENSE IT does not guarantee, nor is it responsible to the users / visitors, for the security and the content of the website. The users / visitors of this website accept the inability of SENSE IT to control all of its content and the services offered through it. Furthermore, SENSE IT does not warrant that the use by users / visitors of the website of information, data or materials contained in its content does not infringe the rights of third parties.

The prices of the online store are the same as those of the physical store.

2. Terms of use of the Website.

Users / visitors agree to use the services and content of the page in accordance with the provisions of law, ethics, public policy and these terms of use. They also undertake to make appropriate use of the services and / or content of the website and undertake not to engage in any illegal or criminal activity that violates the copyright and industrial property regulations, or any other breach of applicable Greek, European and international law and regulations.

2.1 Behavior rules and obligations of users / visitors.

SENSE IT reserves the right to suspend or cancel, in whole or in part, with or without prior notice, any content and / or user / visitor account that violates these terms of use. In no case and without exceptions the users / visitors are completely committed that they will not carry out any of the indicatively mentioned activities, namely: 

a. Copying and / or falsifying part or all of the published content of the website on other websites, with or without the authorization of the author.

b. Transactions, such as the promotion of products and services in its name without the consent of SENSE IT such as the dissemination of telephone, spam emails in the media, third party networks and social media.

c. Offer, sale or exchange of services and products, which the admins of SENSE IT consider, at their sole discretion, inappropriate.

d. Installation of automated software, spiders, crawlers, or other similar tool for collecting and exporting data, which interfares with the normal operation of the system or any other code or file that alters, modifies and prevents the proper and orderly operation of the website infrastructure.

e. Purposely use of the Uniform Resource Locator and its links in order to promote itself and improve the position of third parties in the results of Internet Search Engines (SEM / SEO). 

Users / visitors agree that they will not use this website to send an e-mail or transmit with other ways, or publish, content that is illegal, threatening, offensive, defamatory, defamatory, that violates the privacy of third parties, expressing racial, ethnic or other discrimination, which may cause harm to minors in any way, which is not entitled to be transmitted in accordance with the law or in contractual or managerial relations, or violates intellectual or industrial property rights, or other property rights of third parties, containing software viruses or any other code, files, or programs designed to interrupt, damage, or destroy computer hardware, software, or hardware.

SENSE IT may act on basis, by case such as not publishing or deleting specific content without prior notice and / or temporarily or permanently suspending the user / visitor account with all of its content. Any unauthorized use of the Website by users / visitors implies non-compliance with the terms of use referred to in this section, without prejudice to any other legal right provided by applicable law.

Every user / visitor of this website is still obliged not to perform acts or omissions that may harm or disrupt its operation and access to third parties, orset in danger the provision of services offered by the SENSE IT through it. The use of the website in an illegal manner or in a manner contrary to these Terms, gives rise to an obligation of compensation of SENSE IT, for any positive or negative damage suffered by the above behavior.

Any costs or compensation that SENSE IT may be required to pay due to a user / visitor breach of its obligations under these Terms shall be borne by that user / visitor, who is required to pay SENSE IT immediately and without delay, otherwise is required to go to court.

3. Information Management - Security.

3.1 Collection of information.

SENSE IT may collect personal information of users / visitors from various sources, in accordance with applicable law. Indicatively, information can be collected (eg name, e-mail address, postal address, telephone number) when offered by users / visitors to the store, when subscribed to the newsletter contact list, when registered as users and when information is requested on the use and brands of the products available.

In case of online purchases, if the relevant possibility exists, SENSE IT will need additional information in relation to the billing address, place of delivery, your phone number as well as payment details of each user / visitor.

Especially in case the users / visitors choose to send our products by mail, SENSE IT will provide all the necessary information (shipping address and phone number) to the respective server (postal company) to ensure the correct and timely delivery of their order.

Users / visitors details are included in an automated information entry system in which the responsibility for proper operation, management and protection has the representative of SENSE IT Persefoni Karamitsou. The purpose of SENSE IT is to maintain information for the development of our relationships with users / visitors and communication with future commercial offers and advertising, including the electronic route. In the absence of written information to the contrary, SENSE IT considers that the respective user / visitor expressly consents and without objection to the management of his personal data. 

Due to the technical nature of the services provided, SENSE IT takes no responsibility for the loss of data, information or files resulting from the interruption of any of its services and for any damages that may result from it. SENSE IT reserves the right to unilaterally, temporarily or irrevocably suspend the accessibility of its system, part or all of its contents without prior notice, due to the possible need to perform maintenance, repair, update, improvement or incompatibility with the service offered.

SENSE IT cannot guarantee the absence of viruses or other data that could cause damage to computer systems, electronic documents or the files of users / visitors of this page or third parties, therefore it is not responsible for any damage that may be caused by these causes. Also, it is not responsible for the content of the websites to which our Website is linked, as we are not in control of the content of their information or the way they operate. This protection and privacy policy applies only for the information collected by SENSE IT and not about the content collected on third part pages. SENSE IT reserves the right to modify the terms when it finds it appropriate and in any case in compliance with the applicable regulations an integral part of which is the Privacy Policy (Regulation (EU) 2016/679 / General Data Protection Regulation / GCC ), while the respective changes take effect from the public appearance of them on its website.

3.2 Security

SENSE IT has installed the necessary security protocols, that are required, to ensure the proper function of its Website and prevent any loss, misuse, tampering, unauthorized access and theft of personal data under its control.

3.3 User account

The registration of the user in is optional and free. The customer using the unique combination of Email Address ("EMAIL") and Password that he has chosen and declared, has the following options:

a. To see the contents of his shopping cart ("My Cart"). The Cart displays the products that the user / visitor has chosen to order. The user / visitor can place orders for products, the review or change of which (deletion of items, change of quantities) is possible at any time until the completion of the order.

b. To complete his order and pay by choosing one of the payment options provided by the online store.

c. To see his old orders.

d. To modify the Customer Details of his Account.

The user / visitor may modify and / or request the complete deletion of all data collected about his / her identity, such as his / her name or address, at any time stating his / her wish in writing through the above-mentioned means of communication in paragraph 1.2

3.4 At SENSE IT we do not preserve your personal data for longer than necessary. The periods of retention of personal data are defined on the basis of the personal data type collected and the purpose that are collected, taking into account the conditions applicable in each case and the need to destroy old data that are no longer used as soon as possible. In the case of a commercial relationship between the user / visitor and SENSE IT, a reasonable period of retention of your personal data is at least (5) five years from the completion of the sale for tax purposes.

We will continue to use your personal data in accordance with these privacy statement principles for as long as they are in our possession, as detailed above.

4. Limitation of liability

SENSE IT is in no way responsible for any legal (civil and / or criminal) claims, nor for any damage (positive, special, or detrimental which is indicative and not restrictive, divisive and / or cumulative loss of profits, data, lost profits, monetary satisfaction, etc.), which arises for users / visitors of this website, or for third parties, due to a reason related to the operation or not and / or the use of the website and / or inability to provide services and / or information available through it and / or any unauthorized interference by third parties with products and / or services and / or information available through it. In addition, SENSE IT bears absolutely no responsibility for damage or injury, or infection by cyber viruses and / or other malicious software, to the computer or other electronic medium used by a user / visitor to access this website, nor is responsible for damage related to inability to perform, error, omission, interruption, defect, delay in operation or transmission or system line failure, etc.

SENSE IT is not responsible for side effects and damage from the use of ordered products due to incorrect choice of products by the user, careless or incorrect use of the products, or the fault of the manufacturer. Our responsibility, in case of a defective product, is limited to the obligation to replace it, in case of all terms of product conditions are valid. 

SENSE IT is not responsible for product availability shortages due to force majeure, weather, fire, supplier strikes, unlawful conduct by third parties and generally for reasons not attributable to SENSE IT. SENSE IT is also not responsible for any temporary or permanent inability to provide its services and for delays in the acceptance and execution of orders and delivery of ordered products for reasons not attributable to its fault. SENSE IT is not responsible for the poor condition of the delivered products as long as it is not due to improper storage of the products by SENSE IT and all the precautionary measures have been taken.

5. Use of Personal Data by Third Parties

SENSE IT does not share your personal data to unrelated third parties without the user / visitor consent. In any case we share your personal data with a third party (such as a courier company), we do not authorize him to maintain, disclose or use your data with any other person than the purpose of the services we have requested to provide to us. We may be legally obliged to reveal your personal information following a court order, summons, search warrant, law or regulation.

6. Applicable law

The above Terms are subject to Greek law and are interpreted accordingly. Any dispute arising from the use of this website or concerning these Terms is subject to the jurisdiction of the competent Courts of the R.U (Regional Unity) of Kozani.

7.Code of Ethics

SENSE IT follows the code of ethics as it results from the current legislation and the Hellenic E-Commerce Association (GRECA).